AnkosDocs
The App

The Onboarding Wizard

The five questions Ankos asks when you sign up, and what each one changes in your compliance ledger.

When you sign up, Ankos runs a five-question wizard that configures your ledger before you ever see it. The goal is to skip the "blank spreadsheet" moment — you land on a ledger that already reflects your company, not a generic template.

You can skip any question. Skipped answers fall back to safe defaults (full scope, no assignments, no target date). Every choice can be adjusted later.

Question 1 — How do customers pay you?

Options: hosted-only, tokenized, in-person, multi-channel, other.

What it changes. If you answer hosted-only (your customers pay on a hosted Stripe / Braintree / Adyen page and card data never touches your infrastructure), Ankos marks the following entries as not_applicable with a pre-filled justification:

  • CHD-01, CHD-02.1, CHD-03, CHD-04 — cardholder data storage and handling
  • MED-01 — media controls for stored cardholder data

Question 2 — Where does your infrastructure run?

Options: AWS-only, GCP-only, multi-cloud, physical, other.

What it changes. If you answer AWS-only, GCP-only, or multi-cloud (no physical data center or on-premise servers), Ankos marks the following entries as not_applicable:

  • MED-01 — physical media handling
  • PCL-01 — PCs and laptops in a physical CDE

Question 3 — When is your target assessment date?

Options: under 30 days, 1–3 months, 3–6 months, 6+ months, none yet.

What it changes. Ankos computes a target completion date and writes it on the cycle. If you answer under 30 days, these long-lead items are flagged as Priority 1 so you start them immediately:

  • POL-01, POL-02, POL-03 — policy authoring
  • TRN-01 — security awareness training rollout
  • AS-02.3 — incident response plan

Question 4 — Who handles infrastructure and security configs?

A single email address. This person is pre-assigned as owner of the infrastructure-heavy categories: Servers, Network Devices, Key Management, Log Management, MFA, Intrusion Detection, FIM, Cloud Service Providers, VPN, WAF, Patching, and Antivirus.

If the email isn't an existing Ankos user, they get a branded invite email (as Editor) with context about what they'll own.

Question 5 — Who handles policies, training, and compliance docs?

A single email address, or a checkbox for "same as infrastructure owner." This person owns: Policies & Standards, Training, Reviews, PCI Documents, Employees & Contractors, Support, Customers, and Assessments.

If the same person owns both, the two assignments are combined into a single invite with the total entry count.

The completion screen

After the wizard runs you'll see a summary with:

  • In-scope — total entries you'll actually work on
  • Marked N/A — entries scoped out based on your answers
  • Assigned to each owner — broken down by role
  • Unassigned — anything not covered by the two owners, assignable from the ledger later
  • Priority 1 — urgent-bucket items (only if you chose "under 30 days")
  • Your top 3 priorities — personalized starting points

You can re-run none of this; all state lives in the ledger and is editable from the cycle detail and entry detail pages.

Next steps